Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we cannot offer a full refund or exchange.
For return and refund purposes, WhatsApp us at 9435836507 with the following details:
– Your order ID
– Reason for returning your product
To claim a replacement for any damage:
– Send us a clear unboxing video that shows the entire process from start to finish without any pauses or transitions.
Returnable Products:
– Products that are physically damaged, have missing parts, or are defective.
– Note: Product specifications are approximate as most items are handmade and may vary from the pictures.
Return Conditions:
– The product was not damaged while in your possession.
– The product matches what was shipped to you.
– The product is returned in original condition with the brand’s/manufacturer’s box, MRP tag intact, and related objects.
Non-Returnable Products:
– Products ordered incorrectly by the buyer (wrong model, color, etc.).
– Digital and customized products.
– Products marked as “non-returnable” on the product detail page. If damaged, defective, or wrong items are delivered, we will provide a full refund or replacement.
We reserve the right to pick up the product to verify damage or defect before issuing a refund/replacement.
Replacement and Refund Process:
– Products may be eligible for replacement only if the same seller has the exact same item in stock.
– If the exact same product is not in stock, a refund will be issued.
– Excessive returns, cancellations, or refusals may result in account suspension or termination.
Refunds:
– Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
– Approved refunds will be processed, and a credit will be applied to your original method of payment within a certain number of days.
Late or Missing Refunds:
– Check your bank account and contact your credit card company or bank as processing times may vary.
– If you still have not received your refund, please CONTACT US.